General Terms
These Terms govern your access and use of Coachentra, facilitating a secure and professional environment for business coaching and mentoring in Canada.
Eligibility to Use Our Services
Access to Coachentra is available only to individuals who can form legally binding contracts under Canadian law and who are 18 years or older.
Users must be at least 18 years old to register for Coachentra services.
You agree to use Coachentra only for lawful purposes and in compliance with all applicable Canadian laws and regulations.
Coachentra’s services are intended for residents of Canada. Access from other countries may be restricted or limited.
User Accounts
Creating an account allows personalized access to Coachentra's coaching and mentoring resources.
You agree to provide accurate, current, and complete information when creating your account and to update it as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Your account is personal and may not be transferred or assigned to any other person.
If you suspect unauthorized access to your account, please notify Coachentra immediately by calling +14166170002.
Coachentra reserves the right to suspend or terminate accounts violating terms or engaging in harmful activities.
Service Description
Coachentra provides business coaching and mentoring services designed to support entrepreneurs and professionals across Canada.
We may update or modify services offered, providing notice on our platform when significant changes occur.
While we strive to maintain continuous service availability, temporary interruptions may occur for maintenance or unforeseen issues.
User Conduct Rules
Users agree to abide by the following rules when using Coachentra's platform:
- Engage respectfully with coaches, mentors, and other users.
- Refrain from submitting false, misleading, or harmful content.
- Do not use the platform for unauthorized commercial solicitation.
- Respect intellectual property rights and confidentiality.
- Avoid activities that may compromise site security or integrity.
- Follow all applicable Canadian laws when using Coachentra services.
- Report any suspicious or abusive behavior to Coachentra promptly.
User Content
Content you submit through Coachentra remains under your ownership but is subject to our policies.
You retain ownership of your original content, including any coaching goals or progress notes you provide.
By submitting content, you grant Coachentra a worldwide, non-exclusive license to use and display such content to provide our services.
You are responsible for ensuring that your content does not infringe on others’ rights or contain unlawful material.
Coachentra reserves the right to remove any content that violates our guidelines or legal obligations.
Intellectual Property
Coachentra owns all intellectual property rights related to the platform's design, software, and materials unless otherwise indicated.
- You may not copy, reproduce, or create derivative works from any part of Coachentra without explicit permission.
- Unauthorized use of our intellectual property may result in legal action.
- Activity, logos, and service marks displayed on Coachentra are protected and may not be used without authorization.
Paid Services
Coachentra offers premium coaching and mentoring sessions which require payment as outlined.
Pricing details for paid services are clearly stated and may vary depending on the program or session type.
Payments must be made in Canadian dollars through authorized payment methods provided on our platform.
Subscription plans renew automatically unless canceled prior to the renewal date according to your selected terms.
Refund eligibility is evaluated case-by-case and is subject to Coachentra’s refund policy.
You may cancel paid services or subscriptions via your account settings or by contacting our support team.
Applicable taxes are included or added at the time of purchase per Canadian tax law requirements.
Prices are subject to change with advance notice, but any changes will not affect current subscription terms until renewal.
Failure to pay for paid services may result in suspension or termination of access to premium features.
Disclaimer
Coachentra’s coaching services are intended to support business development; results may vary and depend on individual effort and circumstances.
Limitation of Liability
Coachentra is not liable for indirect, incidental, or consequential damages arising from use of the platform or services within Canadian legal limits.
Third-Party Services and Links
Coachentra may provide links or integration with third-party services; we do not control these services and are not responsible for their content or privacy practices.
Termination of Access
Coachentra reserves the right to terminate or suspend user access, with or without notice, for violation of terms or policies.
Termination results in loss of access to Coachentra services and deletion of any non-public user content.
Privacy Commitment
We are committed to protecting your personal information in accordance with applicable Canadian privacy laws and our Privacy Policy.
Communications
By using Coachentra, you consent to receive communications related to your account and services via email, phone, or other contact methods.
Changes to Terms
We may update these Terms from time to time. Continued use of Coachentra after changes signifies acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising shall be resolved through negotiation or mediation before pursuing legal remedies in Ontario courts.